I called several local door shops in Sacramento and was unable to reach anyone. I left messages but calls weren’t returned in a timely manner. When one person finally did call back, they didn’t really seem interested in providing the information I needed for the variety of items I wanted to order. I was starting to panic because we were in the middle of repairs and the lack of service could delay construction. Then I stumbled upon The Window and Door Shop on Bell Street off Arden Way. What a lucky find and what a different response! Phone calls are returned promptly by Diane and Troy. They took an interest in providing excellent service even though my job was tiny in comparison to others. I needed guidance on what to order to fit our needs: 2 bathroom windows with reeded glass to stand up to moisture in the bathroom; a good quality reeded glass pocket door to match; a custom pair of doors for a closet; plus a new, pre-hung, solid core door for the bedroom. Diane worked diligently to inform me of options and her recommendations with everything on my shopping list. With her knowledgeable guidance and input, I was able to make the right choices (love the Milgard Essence casement windows) and stay on schedule. She was so patient with all of my questions plus extremely knowledgeable about brands, features, quality, installation, and just about anything else that came up. She asked all the right questions to insure that I purchased the right product with the right specifications for the job. It was a pleasure working with Diane. We are looking forward to working with her again on window replacement and exterior French doors in the near future. You couldn’t ask for nicer people or better service.

I have been in construction trades for 15 years and have been working with the Window & Door Shop for over 6 years. Not only did I find the Window and Door shop to be knowledgeable, The Window & Door shop is also very professional and courteous. Beyond their expertise on products, title 24, and code requirements, they also strive to do right by their customer and strive to achieve customer satisfaction with every order. I would refer them as a first choice for all my friends & Family!

The Window & Door Shop is a First Class operation with kind & knowledgeable staff. My company buys Windows, Doors, trim & hardware from them. I highly recommend their company!

Troy thank you for being very thoughtful and conscientious about my life and health circumstances. I feel like I was treated like family. You knew I was in a tough situation and made it possible to afford window installation. Gaby thank you for your compassion and advocacy. I really am grateful to all of your team and the generosity of your company! I received excellent customer service.